Equipment needed to hold an online class
Computer About computer configuration:
Operating system: it is recommended to use Windows 7 or higher, or a Mac operating system.
Browser: Chrome, 360 speed, Cheetah, Sogou and other mainstream browsers. We cannot use IE, QQ, Firefox, Opera, or Safari. (For Apple users, please download the Chrome browser)
Earphones and microphone (or stereo)
In order to ensure the audio effect of the class, please connect the earphones and microphone in order to hear and speak.
Camera
The laptop comes with a camera, the desktop needs an external camera.
How to Change Video Tools (Skype to Classroom)
Login to the official website ( https://en.qqeng.com/q/login/)
In the “Account Management” – “My Account” – “QQ/Skype Account” fill in “QQEclassroom” (note the case). As shown below:https://en.qqeng.com/q/login/
Modify Your English Name:
Go to the “My Profile” page and fill in your name in English.
If you have a nickname in your language, please write it using English letters.
Your chosen English name will appear below your video in your classroom.
How to Enter the Classroom :
Login to your personal page on the official website, within 15 minutes prior to the start of the class, click on the class and click “Enter Class” in the course details at the top of the page.
How to Set Up Your Camera and Microphone for the First Time:
Entering the Classroom for the First Time:
If you use the chrome browser to enter the classroom and the prompt appears like in the screenshot, follow the instructions below.
After entering the classroom, follow the page prompt for a device self-test. (After setting for the first time, you can enter the classroom directly after class.)
Description of Icon Functions:
The picture describes the function of each icon on your classroom screen.
Update for iPad:
How to enter the classroom with an iPad :
Within 15 minutes before the course begins, click on the course on the schedule.
In the course details at the top of the schedule, click “Enter class”.
Description of Icon Functions:
The picture describes the function of each icon on your classrsoom screen.
How to Enter the Classroom with a Cellphone :
Step 1:
Reservation: 15 minutes before the class time, click and choose the class.
Step 2:
The “Class Details” window will pop up. Click the “Enter Class” button to start the class.
Description of Icon Functions:
The picture describes the function of each icon on your classroom screen.
The page is blank or the following prompt appears:
Confirm whether you are using a browser supported by the system.
It’s best to use the Chrome browser.
Some browsers will prompt you to download the classroom.
Check if there is any firewall security software or ad-blocking plug-ins. This software will prevent the classroom from starting. Please close the software first, then open the browser again and enter the classroom.
The teacher can’t see or hear you:
First check your own audio and video settings (as shown below). If you still cannot solve the problem, contact your course adviser.
You can see the teacher. But you can’t hear them:
In the lower right corner of the computer, check if your computer’s sound is turned off;
Check if the sound is off at the bottom right of the browser.
